HCBE Faculty Articles
Title
Conflict Management Practices for Diverse Workplaces
Document Type
Article
Publication Date
3-1-2015
Publication Title
Journal of Business Studies Quarterly
ISSN or ISBN
2152-1034
Volume
6
Issue/Number
3
First Page
13
Last Page
22
Abstract/Excerpt
The goal of this paper is to look into current conflict management practices, research their compliance with the diverse workplace environment and analyze the effectiveness of conflict management procedures in the modern society based on workplace diversity and gender differences. The article reviews the literature on conflict management, evolution of main principles in the society, and differences in attitudes of conflict management techniques based on gender characteristics. We dwell upon conflict structures, types, and challenges that may occur at a diverse workplace when managing conflicts and speak about the role of managers in the diverse working environment. Subsequently, the paper suggests conflict management strategies for managers and employees.
NSUWorks Citation
Prause, Daria and Mujtaba, Bahaudin, "Conflict Management Practices for Diverse Workplaces" (2015). HCBE Faculty Articles. 342.
https://nsuworks.nova.edu/hcbe_facarticles/342
