Telecommuting in the 21st Century: Benefits, Issues and a Leadership Model Which Will Work
The Journal of Leadership Studies
ISSN or ISBN
This article looks at the evolution of telework in the United States as well as the benefits and potential problems associated with this growing phenomenon. One of these issues, effective leadership of teleworkers, is the focus of the article. The authors suggest that Situational Leadership™, a leadership model which has been in use since the late 1960s, is an appropriate tool for leaders to use in successfully influencing their off-site workers. Situational Leadership™ is explained and applied to a variety of telecommuting scenarios.
Gibson, Jane Whitney; Blackwell, Charles W.; Dominicis, Peter; and Demerath, Nicole, "Telecommuting in the 21st Century: Benefits, Issues and a Leadership Model Which Will Work" (2002). HCBE Faculty Articles. 174.