CCE Theses and Dissertations

Date of Award


Document Type


Degree Name

Doctor of Philosophy (PhD)


Graduate School of Computer and Information Sciences


Marlyn Kemper Littman

Committee Member

John A. Scigliano

Committee Member

Peter Spyers-Duran


The goal of this study was to evaluate the information needs of a selected segment of the distance learning graduate student population served by the Einstein Library at Nova Southeastern University and to propose a new model of library service based on the implementation of current and emerging technologies. Several survey instruments were developed and administered through electronic mail to students and faculty in the School of Computer and Information Sciences, the Center for Psychological Studies, and the School of Social and Systemic Studies, the Fischler Center for the Advancement of Education and the School of Business and Entrepreneurship at Nova Southeastern University in Fort Lauderdale, Florida.

The results of the survey were analyzed using a variation on the Quality Function Deployment Methodology. Based upon this analysis, a model for library services is proposed which integrates electronic and print resources into a unified system of information delivery. Various methods of presenting information resources are compared and used as examples of potential solutions. As distance education continues to expand and develop, innovative methods must be found to provide information resources to students studying at a distance. The proposed model provides a framework for the future development of library services.

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