Winter 2021

ESRP 9000 Professor

Melissa T. Sasso, Ed.D.

ESRP 9001 Professor

Dana Mills, Ph.D.

Executive Summary

This strategic research project was designed to provide potential solutions to organizational change by utilizing transformational leadership and conducting a Strengths-Weakness-Opportunities-Threats analysis. From this analysis it was evident that resistance to change was due to leadership’s lack of successful implementation as well as lack of employee’s readiness to change. Leadership in any organization must recognize the need to refocus and reenergize it initiatives to successfully implement change. With current global advances, it is imperative for organizational leaders to plan, implement, lead, and sustain change initiatives.

Four possible solutions were developed to assist with organizational changes: improving leadership style and support, improving communication processes, enhancing employee’s intellectual stimulus, and strengthening the organizational culture. Although NSU has been making incremental steps towards changes, leading a culture of change had not been embedded withing the organization.

One selected solution of utilizing Emotional Intelligence to lead change as well as to incorporate into leadership practice wisely and compassionately was adopted to produce trusting relationships with employees, increases employee job satisfaction, stimulates creativity, fosters effective leadership, and drives organizational performance.

This study contributes to increasing EI knowledge among leaders and managers seeking to incorporate positive change and efficiency. The research acquired theorizes by incorporating emotional intelligence into leadership, trusting relationships with employees, increasing employee job satisfaction as well as fostering effective leadership, stimulates creativity and drives organizational performance.

Document Type

Strategic Research Project-NSU Access Only

Degree Name

Doctor of Education (EdD)


Abraham S. Fischler College of Education