Date of Award
Doctor of Business Administration (DBA)
H. Wayne Huizenga College of Business and Entrepreneurship
J. Preston Jones
This research was designed to examine the moderating effect of interactional justice on the relationship between justice constructs and organizational citizenship behavior (OCB) with organizational identification as a mediator of the influence of justice perceptions on OCB. This study was based heavily on social exchange, the norm of reciprocity, and psychological contracts between individuals and their supervisors. The study sample was comprised of respondents drawn from a crowd sourcing internet website (N = 250). Niehoff and Moorman’s Organizational Justice Scale was used to measure justice perceptions. Mael and Ashforth’s Organizational Identification Scale was used to measure the degree of the respondents’ identification with their organization; and Podsakoff, MacKenzie, Moorman, and Fetter’s OCB Scale was used to measure extra-role behaviors. Linear regression in IBM’s SPSS statistical package was used to test the proposed relationships. The results showed no support for the moderating effect of interactional justice on the relationships between justice dimensions and OCB. However, support was found for organizational identification as a mediator of the effect of interactional justice on OCB. Theoretical and managerial implications and suggestions for future research are discussed.
Arlene Ramkissoon. 2016. THE MODERATING ROLE OF INTERACTIONAL JUSTICE ON THE RELATIONSHIP BETWEEN JUSTICE AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR. Doctoral dissertation. Nova Southeastern University. Retrieved from NSUWorks, H. Wayne Huizenga College of Business and Entrepreneurship. (2)
Criminology and Criminal Justice Commons, Organizational Behavior and Theory Commons, Other Social and Behavioral Sciences Commons, Social Policy Commons, Social Psychology Commons, Work, Economy and Organizations Commons