CCE Theses and Dissertations

Date of Award

2017

Document Type

Dissertation

Degree Name

Doctor of Philosophy in Information Systems (DISS)

Department

College of Engineering and Computing

Advisor

Frank Nasuti

Committee Member

Steven R. Terrell

Committee Member

Maxine S. Cohen

Keywords

BYOD, Information Security

Abstract

The availability of smart device capabilities, easy to use apps, and collaborative capabilities has increased the expectations for the technology experience of employees. In addition, enterprises are adopting SaaS cloud-based systems that employees can access anytime, anywhere using their personal, mobile device. BYOD could drive an IT evolution for powerful device capabilities and easy to use apps, but only if the information security concerns can be addressed. This research proposed to determine the acceptance rate of BYOD in organizations, the decision making approach, and significant factors that led to the successful adoption of BYOD using the expertise of experienced internal control professionals. The approach and factors leading to the decision to permit the use of BYOD was identified through survey responses, which was distributed to approximately 5,000 members of the Institute for Internal Controls (IIC). The survey participation request was opened by 1,688 potential respondents, and 663 total responses were received for a response rate of 39%. Internal control professionals were targeted by this study to ensure a diverse population of organizations that have implemented or considered implementation of a BYOD program were included. This study provided an understanding of how widely the use of BYOD was permitted in organizations and identified effective approaches that were used in making the decision. In addition, the research identified the factors that were influential in the decision making process. This study also explored the new information security risks introduced by BYOD. The research argued that there were several new risks in the areas of access, compliance, compromise, data protection, and control that affect a company’s willingness to support BYOD. This study identified new information security concerns and risks associated with BYOD and suggested new elements of governance, risk management, and control systems that were necessary to ensure a secure BYOD program. Based on the initial research findings, future research areas were suggested.

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