Student Theses, Dissertations and Capstones

Document Type


Degree Name

Doctor of Nursing Practice (DNP)

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All rights reserved. This publication is intended for use solely by faculty, students, and staff of Nova Southeastern University. No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, now known or later developed, including but not limited to photocopying, recording, or other electronic or mechanical methods, without the prior written permission of the author or the publisher.


College of Nursing

First Advisor

Sarah Koplow

Publication Date / Copyright Date



Nova Southeastern University


Background: The rising cost of health care in relation to rehospitalizations continues to be a challenge. Medicare 30-day readmissions have an annual estimated cost of $17.4 billion. Irrespective of these costs and the continued improvement in the quality of care, skilled nursing facilities (SNF) still face high readmission rates. Purpose: The purpose of this quality improvement project was to enhance SNF care processes by improving the utilization of the electronic medical record software program “INTERACT” to increase early identification and treatments of patients to minimize 30-day hospital readmissions. Theoretical Framework: The theory of planned behavior by Icek Azjen was used. Methods: Project design: This project used a pretest and posttest design to assess for improvement in the use of the INTERACT tools and increased nursing proficiency after participating in a 45-minute INTERACT training session. A 60-day retrospective and prospective rehospitalization rates data were also compared. Results: After the training, there was a statistically significant improvement in the number of nurses using the INTERACT tool. The two-tailed paired sample t-test result showed a significant difference in the use of the INTERACT clinical decision support tools: Pretest (M = 2.08, SD = 0.88) and posttest (M = 1.33, SD = 0.63), t(23) = 3.30, p = .003. There was no statistical difference in the proficiency of nurses post the training. This result is associated to probable data loss and/or limited time for data collection. Although a 15% decrease in SNFs rehospitalizations rates was noted, there is no direct causative explanation that increased nurses use of the tool significantly contributed to the reduction in rehospitalization rates among other factors. Conclusion: The INTERACT program has contributed by improving early identification and treatment of patients and facilitated improved patient outcomes and nursing care processes. It is assumed that as nurses begin to build up their use of the INTERACT support tools, this tool will result in an increase in proficiency, which will increase responsiveness to change in condition and a corresponding decrease in avoidable rehospitalizations.




Health and environmental sciences, Change in clinical condition, Cost of healthcare, Interact program, Proficiency in nursing care, Readmission rates, Rehospitalization rates



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