Faculty Articles
Title
Examining age differences in performance of a complex information search and retrieval task.
ISBN or ISSN
0882-7974
Publication Title
Psychology and aging
Volume
16
Issue
4
Publication Date / Copyright Date
12-1-2001
First Page
564
Last Page
579
DOI Number
10.1037/0882-7974.16.4.564
Abstract
This study examined age differences in performance of a complex information search and retrieval task by using a simulated real-world task typical of those performed by customer service representatives. The study also investigated the influence of task experience and the relationships between cognitive abilities and task performance. One hundred seventeen participants from 3 age groups, younger (20-39 years). middle-aged (40-59 years), and older (60-75 years), performed the task for 3 days. Significant age differences were found for all measures of task performance with the exception of navigational efficiency and number of problems correctly navigated per attempt. There were also effects of task experience. The findings also indicated significant direct and indirect relations between component cognitive abilities and task performance.
Disciplines
Medical Specialties | Medicine and Health Sciences | Osteopathic Medicine and Osteopathy
Keywords
Adult, Age Factors, Aged, Attention, Cognition, Female, Humans, Language, Male, Memory, Middle Aged, Neuropsychological Tests, Verbal Behavior
NSUWorks Citation
Czaja, Shaakir J.; Sharit, J; Ownby, Raymond L.; Roth, D L.; and Nair, S, "Examining age differences in performance of a complex information search and retrieval task." (2001). Faculty Articles. 60.
https://nsuworks.nova.edu/hpd_com_faculty_articles/60
