HCBE Faculty Presentations

Title

Lean and Six Sigma as Contracting Systems of Organizational Change

Event Location / Date(s)

Orlando, FL

Document Type

Conference Presentation

Presentation Date

5-6-2016

Conference Name / Publication Title

27th Annual Productions and Operations Management Society (POMS) Conference

Description

In addressing the need for conceptual and operational definitions of process improvement, we develop a generalized framework based upon organizational change theory. Using this framework, we argue that Lean and Six Sigma represent two distinct systems of organizational change. Key features of the two systems are described and compared.

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