Theoretical Foundations and Constructs for Process Improvement
Event Location / Date(s)
Conference Name / Publication Title
23rd Annual Productions and Operations Management Society (POMS) Conference
A theoretical framework for process improvement is suggested based on change theories associated with management and organizational research. Process improvement programs such as Lean and Six Sigma are viewed as change mechanisms and related research constructs are defined for use in the formulation of hypotheses for future empirical testing.
Hinds, David, "Theoretical Foundations and Constructs for Process Improvement" (2012). HCBE Faculty Presentations. 1206.