Emotional Intelligence in the Workplace: A Review and Synthesis
Emotional Intelligence: An International Handbook
Since Daniel Goleman's 1995 bestseller on the subject, emotional intelligence (EI) has been presented in the popular media as debatably more important for success than IQ. In introducing this still controversial psychological construct, Schulze (Westfälische Wilhelms-U. Münster, Germany) and Roberts (U. of Sydney), both affiliated with the Educational Testing Service, call for its scientific validation. Contributors to 15 chapters critically assess the status of EI and alternative theoretical models, its measurement as either an ability or personality trait, and applications in academic, workplace, and therapeutic environments.
Hogrefe & Huber Toronto
Abraham, Rebecca, "Emotional Intelligence in the Workplace: A Review and Synthesis" (2005). HCBE Faculty Books and Book Chapters. 178.