Chapter 16: Organizational Conflict Management Systems: The Emergence of Mediators as Conflict Resolution Professionals
The Mediation Handbook: Research, theory, and practice
The Handbook of Mediation gathers leading experts across fields related to peace, justice, human rights, and conflict resolution to explore ways that mediation can be applied to a range of spectrums, including new age settings, relationships, organizations, institutions, communities, environmental conflicts, and intercultural and international conflicts. The text is informed by cogent theory, state-of-the-art research, and best practices to provide the reader with a well-rounded understanding of mediation practice in contemporary times.
Based on four signature themes—contexts; skills and competencies; applications; and recommendations—the handbook provides theoretical, applicable, and practical insight into a variety of key approaches to mediation. Authors consider modern conflict on a local and global scale, emphasizing the importance of identifying effective strategies, foundations, and methods to shape the nature of a mediation mindfully and effectively. With a variety of interdisciplinary perspectives, the text complements the development of the reader’s competencies and understanding of mediation in order to contribute to the advancement of the mediation field.
With a conversational tone that will welcome readers, this comprehensive book is essential reading for students and professionals wanting to learn a wide range of potential interventions for conflict.
Peace and Conflict Studies | Public Affairs, Public Policy and Public Administration | Social and Behavioral Sciences
Georgakopoulos, Alexia; Harold Coleman; and Rebecca Storrow. (2017). Chapter 16: Organizational Conflict Management Systems: The Emergence of Mediators as Conflict Resolution Professionals. In Alexia Georgakopoulos (Eds.), The Mediation Handbook: Research, theory, and practice .