Communication and Conflict Management Skills
ORCID ID
0000-0002-7289-5670
Document Type
Book
ISBN
978-0840337092
Publication Date
12-1985
Description
This is the seminal work in interpersonal skills training. Dr. Neil Katz and John W. Lawyer present numerous invaluable frameworks for learning such skills as: active listening, problem solving, conflict management, assertion, and feedback
Publisher
Kendall Hunt Publishing
Disciplines
Business | Business and Corporate Communications
NSUWorks Citation
Katz, Neil and John W. Lawyer. Communication and Conflict Management Skills.: Kendall Hunt Publishing.