Communication and Conflict Management Skills

Chapter Title

Communication and Conflict Management Skills

Files

Document Type

Book

Description

This is the seminal work in interpersonal skills training. Dr. Neil Katz and John W. Lawyer present numerous invaluable frameworks for learning such skills as: active listening, problem solving, conflict management, assertion, and feedback

ISBN

978-0840337092

Publication Date

12-1985

Publisher

Kendall Hunt Publishing

Disciplines

Business | Business and Corporate Communications

ORCID ID

0000-0002-7289-5670

Communication and Conflict Management Skills
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