Comparison of Social Presence in Voice-Based and Text-Based Asynchronous Computer Conferences
Proceedings of the 42nd Hawaii International Conference on System Sciences
ISSN or ISBN
The significance of social presence in asynchronous computer conferencing has become an increasingly important factor in establishing high-quality online learning environments. Levels of social presence exhibited in asynchronous computer conferences influence students' perceptions of learning and satisfaction levels in Web-based courses. Recently, faculty teaching online courses have begun to use voice-based asynchronous conferencing tools with little research to support the appropriateness of the media. Deployment of voice-based technology as a pedagogical tool is delivered at a considerable cost to higher education institutions. These tools are often marketed based on the effectiveness of the technology in a learning environment. However, according to this study, there is no apparent benefit in using voice-based rather than text-based technology tools to facilitate asynchronous computer conferences in a Web-based learning environment.
Ellis, Timothy J. and King, Karen, "Comparison of Social Presence in Voice-Based and Text-Based Asynchronous Computer Conferences" (2009). CCE Faculty Articles. 518.