CCE Theses and Dissertations
An Analysis of the Knowledge Skills, and Attitudes Needed in A Computer Supported Work Environment
Date of Award
1996
Document Type
Dissertation
Degree Name
Doctor of Philosophy (PhD)
Department
Graduate School of Computer and Information Sciences
Advisor
John Kingsburry
Committee Member
Steven R. Terrell
Committee Member
Orville Nelson
Abstract
The final outcome of this dissertation was the identification of the know ledge, skills, and attitudes that are needed to effectively work in a computer supported cooperative work environment (CSCW). A list of knowledge, skills and attitudes (KSAs) was obtained through the literature search and validated through the use of a panel of experts. The KSAs were put in to a survey instrument using a Likert scale to determine the optimal KSAs of new hires who will be hired five years from now and also a yes/no question to determine if employees presently being hired possess those KSAs. The survey was administered by mail to a population of individuals who recruit graduates of the University of Wisconsin-Stout. A decision rule was used to determine if the KSAs were important enough to merit that individuals who are or will be working in a CSCW environment to obtain them. The instrument was mailed to a total of 379 valid respondents and 206 useable surveys were returned for a response rate of 54%. Eighteen key KSAs were identified. The report discussed the process of identifying KSAs in a knowledge based society. Recommendations were made as how to best acquire these skills.
NSUWorks Citation
Steven R. Schlough. 1996. An Analysis of the Knowledge Skills, and Attitudes Needed in A Computer Supported Work Environment. Doctoral dissertation. Nova Southeastern University. Retrieved from NSUWorks, Graduate School of Computer and Information Sciences. (823)
https://nsuworks.nova.edu/gscis_etd/823.