CCE Theses and Dissertations


An Analysis of Current Training Practices used by U.S. and Canadian Members of the Steel Service Center Institute with Employees who are Geographically Located in Widely Dispersed Small Groups

Date of Award


Document Type


Degree Name

Doctor of Philosophy (PhD)


Graduate School of Computer and Information Sciences


John Kingsburry

Committee Member

Steven R. Terrell

Committee Member

Jeffrey J. Wiebe


This study was designed to establish a baseline of data relative to the current training practices used by the United States and Canadian Steel Service Center Institute (SSCI) member distribution companies. Results are shown for single location companies compared with multiple location companies. Specific focus of this study was on the successful or unsuccessful training of the employees who are geographically located in widely dispersed small groups. Of special interest was identifying how current distance learning technologies were being used. The survey identified dollars spent on training, training practices, cost and benefits of training, logistical problems with training delivery, and the problems associated with training employees who are in widely dispersed locations from the source of the training. Training employees who are in widely dispersed small groups is a significant problem for 71 % of the multiple location company respondents.

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