CEC Theses and Dissertations


A Model for In-house Development of Computer-Based Training

Date of Award


Document Type


Degree Name

Doctor of Philosophy (PhD)


Graduate School of Computer and Information Sciences


Getrude W. Abramson

Committee Member

Maxine S. Cohen

Committee Member

Marlyn Kemper Littman


The goal of this dissertation was to develop a practical reference guide that trainers and courseware developers can use as an on-the-job performance support tool to develop effective multimedia, computer-based training (CBT) courseware. The foundation for the project was a model that could be applied by corporate training departments to develop in-house expertise for multimedia training production. The purpose was to develop tools that can be used to teach in-house trainers how to design and develop courseware for multimedia based training following accepted principles and models of adult learning, instructional design, and computer-based training multimedia software design. The framework of the proposed model consisted of the following phases: Tools, Standards, Templates, Staff Development, and Support. The model includes guidelines for the selection of software and hardware tools to support the effort; development and documentation of guidelines and standards for CBT design; creation of templates to facilitate CBT authoring; planning and implementation of a staff development program to teach trainers how to apply the principles of adult learning and the instructional design model to multimedia training and how to use pre-authoring and authoring software tools; and a plan to provide support to novice CBT designers.

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