Theses and Dissertations

Date of Award

2025

Document Type

Dissertation - NSU Access Only

Degree Name

Doctor of Education (EdD)

Department

Abraham S. Fischler College of Education and School of Criminal Justice

Advisor

Judith B. Galician

Committee Member

Gloria Kieley

Committee Member

Kimberly Durham

Keywords

law enforcement, mental health, collaboration, crisis management, grounded theory

Abstract

This study examined the ongoing challenges and the necessity of enhanced collaboration between law enforcement agencies and mental health professionals in responding to mental health crises in the United States. Using a constructivist grounded theory approach, qualitative data were collected through semistructured interviews with law enforcement officers and mental health professionals, along with an analysis of existing records and policies.

Findings highlighted that crisis intervention team training improved officers’ ability to manage crisis situations. However, barriers such as limited interagency coordination, funding constraints, leadership challenges, and systemic policy gaps continued to hinder effective collaboration. Data from this research indicated that departments implementing structured crisis intervention team programs and cross-agency training demonstrated improved crisis responses, reduced use of force, and enhanced community trust. Recommendations focused on evidence-based training, stronger interdisciplinary partnerships, and policy adjustments to support a more effective and sustainable approach to crisis intervention.

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