Theses and Dissertations

Date of Award

2024

Document Type

Dissertation - NSU Access Only

Degree Name

Doctor of Education (EdD)

Department

Abraham S. Fischler College of Education and School of Criminal Justice

Advisor

Lisa Carbone

Committee Member

Judith Galician

Keywords

Millennial leaders, talent training and development, talent retention

Abstract

This applied dissertation examined Human Resources practices in place in the Transportation and Logistics industry aimed at the retention, and development of millennial talent into future corporate leaders in the industry. Despite extensive literature on millennials, there remains ambiguity regarding their specific traits, behaviors, and commitment within corporate settings.

Given the generationally diverse workforce, it is crucial to understand the unique needs and expectations of different cohorts. This study focuses on millennials' communication styles, technological adaptability, and expectations for training and advancement. The findings highlight significant issues in current corporate culture, particularly in HR retention and training strategies, which are essential for staying competitive. Furthermore, based on characteristics previously established in the existing literature Millennials, unlike previous generations, prioritize flexibility, incentives, and a sense of belonging, necessitating a shift in corporate approaches to professional development.

The phenomenological research aims to uncover the motivating factors that can enhance recruitment and onboarding processes, ultimately leading to higher employee satisfaction and retention among millennial workers in the transportation and logistics industry. By identifying these factors, the study seeks to bridge the gap between corporate leaders and millennials, offering insights into new motivators and initiatives that align with millennials' professional needs and expectations. This alignment is critical for fostering their leadership development and ensuring a robust pipeline of future leaders in the industry.

This research aims to provide a comprehensive understanding of the challenges and opportunities in managing millennial talent. The study underscores the importance of adaptive management styles and innovative HR practices to cultivate a thriving and dynamic corporate environment. By addressing these aspects, the dissertation intends contributing to the ongoing discourse on effective HR strategies for developing the next generation of leaders in the transportation and logistics sector.

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