Higher education is undergoing a major transformation influenced by globalization, technological advancements, and the recent challenges posed by global pandemics. In response to these disruptions, institutions are increasingly embracing innovative strategies to enhance student support, faculty development, and overall educational effectiveness. This article explores the intersection of artificial intelligence (AI), student support, and faculty development in higher education, highlighting key initiatives and strategies implemented by institutions across the United States.

The article examines the evolving role of educators with regard to AI, emphasizing the use of AI-powered tools to enhance teaching and learning experiences while addressing concerns about academic integrity and job displacement. It also discusses the importance of professional development for faculty members, especially in the context of online and hybrid learning, and highlights the pivotal role of instructional designers in facilitating technology adoption and curriculum innovation.

Lastly, the article underscores the importance of fostering a sense of belonging for all stakeholders in higher education amidst rapid technological changes, highlighting the complementary role of AI and human interactions in achieving this goal. By prioritizing student support, faculty development, and community building, institutions can adapt to the challenges and opportunities presented by AI and technological advancements, empowering students and educators to thrive in a rapidly changing educational landscape.



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