Work strain, job satisfaction, and intention to quit: The moderating effect of long-term orientation, Randi L. Sims, Cynthia P. Ruppel, P. Zeidler
HCBE Faculty Articles

Emotional labor and its outcomes: A study of a Philippine call center, Cynthia P. Ruppel, Randi L. Sims, P. Zeidler
HCBE Faculty Presentations

Emotional labour outcomes: A Philippine call centre, Cynthia P. Ruppel, Randi L. Sims, P. Zeidler
HCBE Faculty Articles

Country as a Moderator in the Relationship Between Work Stress, Job Satisfaction, and Intention to Turnover, Randi L. Sims, Cynthia P. Ruppel, P. Zeidler
HCBE Faculty Presentations