Lean and Six Sigma as Contracting Systems of Organizational Change, David Hinds
HCBE Faculty Presentations

Measuring Service Quality in Macau Luxury Hotels Using the QFD method: A Case Study, Chen-Kuo Pai, Shun-Hsing Chen, David Hinds
HCBE Faculty Articles

The Knowledge-as-Object Metaphor: A Case of Semantic Pathology, David Hinds, Arvind Gudi
HCBE Faculty Articles

Assessing Deontic Trade-offs: A Conjoint Analysis Approach, Chen-Kuo Pai, Ronald Lee, Bruce Seaton, David Hinds, Weidong Xia
HCBE Faculty Articles

Deconstructing Lean for MBA Program Development, David Hinds
HCBE Faculty Presentations

Digital Rights Management for eLearning Resources in Multi Culture Echelon Value Chains, Chen-Kuo Pai, Ronald Lee, David Hinds, Te-Wei Wang
HCBE Faculty Presentations

Process Improvement in Service Industries, David Hinds
HCBE Faculty Presentations

Theoretical Foundations and Constructs for Process Improvement, David Hinds
HCBE Faculty Presentations

Communication Network Characteristics of Open Source Communities, David Hinds, Ronald Lee
HCBE Faculty Articles

Engaging Group E-Learning in Virtual Worlds, Katherine Franceschi, Ronald M. Lee, Stelios H. Zanakis, David Hinds
HCBE Faculty Articles

Micropayments: A Technology with a Promising but Uncertain Future, David Hinds
HCBE Faculty Articles