Measuring Service Quality in Macau Luxury Hotels Using the QFD method: A Case Study, Chen-Kuo Pai, Shun-Hsing Chen, David Hinds
HCBE Faculty Articles

Assessing Deontic Trade-offs: A Conjoint Analysis Approach, Chen-Kuo Pai, Ronald Lee, Bruce Seaton, David Hinds, Weidong Xia
HCBE Faculty Articles

Digital Rights Management for eLearning Resources in Multi Culture Echelon Value Chains, Chen-Kuo Pai, Ronald Lee, David Hinds, Te-Wei Wang
HCBE Faculty Presentations