CAHSS Faculty Articles

Title

Facilitating collaboration among health care professionals

Department

Department of Conflict Resolution Studies

Publication Date

5-1-2013

Publication Title

Peace and Conflict Studies

ISSN or ISBN

2346-7258

Volume

20

Issue

1

First Page

83

Last Page

98

Abstract

This paper explores how principles and practices of mediation and facilitation can be applied to facilitate collaboration among health care professionals. Certain techniques of mediation and facilitation are uniquely suited to address issues of values, roles, communication, and teamwork—four core competency domains of interprofessional collaborative practice—within the organizational context in order to transform workplace conflict into constructive collaboration. This paper discusses how one might draw upon those mediation and facilitation skills and techniques in order to address profession-centrism, professional prejudice, and us vs. them thinking, which hinder interprofessional collaboration. Those trained in the theories and practices associated with conflict analysis and resolution have a unique opportunity to foster mutual understanding and respect among health care professionals, and to heighten the salience of health professionals’ shared superordinate identity as members of the health care team.

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