HCBE Faculty Books and Book Chapters

Accelerated Tools for Customer Service Training

Title

Accelerated Tools for Customer Service Training

Files

Document Type

Book Chapter

Book Title

Customer Satisfaction Management Frontiers - IV (Customer Satisfaction Management Frontiers)

ISBN

978-1587040108

Publication Date

2000

Publisher

Quality University Press

City

Fairfax, VA

Disciplines

Business

Comments

Johnson A. Edosomwan, Editor