HCBE Faculty Articles

Title

Strategies for the Design and Administration of Assessment Center Technology: A Case Study for the Selection and Development of Employees

Document Type

Article

Date

3-1-2011

Publication Title

Journal of Business Studies Quarterly

ISSN or ISBN

2152-1034

Volume

2

Issue

2

First Page

154

Last Page

171

Description

Selection and development of employees are important activities for human resource professionals and managers in today’s global economy. In the American business environment, we are dealing with many different and diverse generations, each having unique wants, needs, goals, aspirations, strengths, and weaknesses. The careful selection and development of employees is of paramount concern to business leaders around the world, and it is becoming more critical due to the cost of making a wrong decision. Research shows that it can cost up to two and a half times the position salary to make a wrong decision. This places additional responsibility on Human Resource Management (HRM) in developing strategies and techniques for the selection and development of the best possible talent in today’s internal and external aspiring applicants and candidates. These techniques are described as assessment centers. This paper is a reflection of well documented assessment center history, contemporary research, and the adoption of the assessment center methodology in organizations that choose to develop their own program, methodology and suggestions for center managers in the design process.

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