HCBE Faculty Articles

Title

Effectively Managing Employees to Get Results in a Diverse Workplace such as American Express

Document Type

Article

Date

1-1-2015

Publication Title

Journal of Business Studies Quarterly

ISSN or ISBN

2152-1034

Volume

7

Issue

1

First Page

13

Last Page

26

Description

Diversity in the modern workplace is not just a reality, but it is also necessary for competitive advantage. The purpose of this paper is to explore the concept of diversity in an organization and to outline the overall benefits of effectively managing employees to get results in a diverse workplace at American Express Corporation. This paper will elaborate on managing diverse strategies, managerial theories, structures and strategies, the consequences of ignoring diversity, diversity training, and recommendations.

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