HCBE Faculty Articles

Title

Conflict Management Practices for Diverse Workplaces

Document Type

Article

Date

3-1-2015

Publication Title

Journal of Business Studies Quarterly

ISSN or ISBN

2152-1034

Volume

6

Issue

3

First Page

13

Last Page

22

Description

The goal of this paper is to look into current conflict management practices, research their compliance with the diverse workplace environment and analyze the effectiveness of conflict management procedures in the modern society based on workplace diversity and gender differences. The article reviews the literature on conflict management, evolution of main principles in the society, and differences in attitudes of conflict management techniques based on gender characteristics. We dwell upon conflict structures, types, and challenges that may occur at a diverse workplace when managing conflicts and speak about the role of managers in the diverse working environment. Subsequently, the paper suggests conflict management strategies for managers and employees.

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