HCBE Faculty Articles

Designing, Administering, and Utilizing an Employee Attitude Survey

Document Type

Article

Publication Title

Journal of Behavioral Studies in Business

ISSN

1941-5508

Publication Date

1-1-2010

Abstract/Excerpt

Employee attitudes and the inclusion of their opinions and suggestions are most important in today’s global and competitive work environment. In the American business environment, we are dealing with many different generations, each having diverse wants, needs, goals, and aspirations. The more that management knows about their employee’s feelings, the easier it is to manage their behavior to help them grow and the economy will prosper. Logic and research seems to agree that front- line employees are in the best position to assess the organization’s actions, problems, and proposed solutions. This paper presents a very practical approach to design, administer, conduct respondent feedback of results, and assist local management in helping to resolve issues and problems identified within a department or unit in most organizations based on a real world example.

Volume

2

Issue

1

First Page

1

Last Page

14

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